Newsletter Jan 25, 2023
Social Capital

Editor's Note

Welcome to the latest edition of the Social Capital Newsletter. Social Capital is an intangible asset at the heart of a new and dynamic view of success, one that is changing business and the world as we know it. As people around the world return to the joys of travel, Marriott is doubling down on the core values that have guided the company for 95 years: Put People First, Pursue Excellence, Embrace Change, Act With Integrity and Serve Our World. That commitment takes many forms. Its recent efforts include providing free lodging to Ukranian refugees at 85 hotels. Marriott's Bridging the Gap program is working to increase development of the brand's properties and ownership among historically underrepresented hotel ownership groups. And, at the same time, Marriott has expanded its Human Trafficking Awareness Training program. If you need an infusion of unbridled Social Capital energy, check out CEO Anthony Capuano's piece, "Serving Our World," where you can read about these and other initiatives.

Serving Our World

Marriott CEO expands commitment to Social Capital.

Trending Social Capital Stories
Edward Jones' CEO Leads With Vulnerability To Unleash The Strengths Of Others

Penny Pennington spells out her strategy for better relationship building.


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What Got You Here Won't Get You There

Social Capital leader Marshall Goldsmith shaped millions of careers with his book What Got You Here Won't Get You There: How Successful People Become Even More Successful. Now the New York Times bestseller has been ranked one of the top 10 business books ever written in a survey of CEOs by Chief Executive magazine. If you haven't flipped through it in a while, now is the perfect opportunity to return to Goldsmith's classic ideas, which have only appreciated with age. Many of the subtle differences he observed in the leaders who get to the top of the world's most visible organizations tie into the principles of the Social Capital movement. And for more of Goldsmith's ideas, see "Marshall Goldsmith Shows Us How To Increase Value By 'Giving It Away.'"


Splurge

Bubble tea is a percolating trend, with cafes popping up all over. If you're ready to try making this sweet treat at home, you'll love Uncommon Goods'  Bubble Tea Kit ($40). You can use the kit to make black and rooibos chai bubble tea. Or, even better, bring it into the office break room and share a cup with a friend. Friendships at work are a powerful recipe for happiness, as you'll learn in "Gallup Knows Why Your Employees--And Everyone Else--Is Unhappy."


Coming Up

The Empowerment Principal: Leaders who embody Social Capital values by giving strength to others. Sign up for our weekly newsletter so you don't miss any stories like this here.


THE BUSINESS OPTIMIZER

Burnout is an epidemic, but there's something Social Capital CEOs can do to prevent it--make sure employees feel respected. Employees who feel respected at work are 50% less likely to report feeling burned out, according to Gallup research. Learn more from Gallup CEO Jon Clifton, who spoke with IBT Times Editor-At-Large Chris Benguhe for a video interview, at "Gallup Knows Why Your Employees – And Everyone Else – Is Unhappy."


Social Capital in Action

One key topic at the World Economic Forum has been preparing people around the world for tomorrow's economy, as tech transforms it. Social Capital CEOs are already doing that--and Chipotle CEO Brian Niccol is in the vanguard. Check out our two part-series on the work Niccol and his team are doing to fuel sustainable growth, purchasing more supplies locally, handling food waste better and investing in its workforce. You can read about it in Chipotle’s Amazing Recipe For A Better World (Part I) (ibtimes.com) and Chipotle's Amazing Recipe For A Better World (Part II) (ibtimes.com).


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